PRACTICE 17: HOW TO WRITE AN EMAIL
LISTEN TRANSCRIPT : I’m going to teach you how to write an email. No, seriously. You probably think that you’re an expert emailer. You‘ve been writing emails for years, decades. You spend most of your workday composing, sending, receiving and replying to emails. You live in your inbox. But I’m here to tell you you’re probably doing it wrong. Don’t worry because in the next 15 or so minutes, I’m going to guide you through a whistle-stop tour of the latest in email etiquette. First, let’s rewind a little bit. WHY DO I CARE SO MUCH ABOUT WHAT HAPPENS IN YOUR INBOX? For many of us, email has become the default way that we communicate with each other at work. And for good reason: It’s quick. It’s easy. It’s convenient. But here’s the thing. Although email is ostensibly the easiest way to communicate in a work context, it’s also intensely stressful. It may well be the fastest way to get things done, and yet it just feels as if it takes up so much time. You rarely hear of anyone complain...